Shipping Policy

At Mesc, we are committed to delivering your orders promptly and securely. This Shipping Policy provides details about our shipping methods, delivery times, and costs.

1. Shipping Areas

We currently deliver across Egypt. If you are outside Egypt and wish to place an order, please contact us at eg.mesc@gmail.com for assistance.

2. Processing Time

  • Orders are processed within 1-2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed the next business day.
  • Our team is available from 12 PM to 9 PM everyday to serve you.

3. Delivery Time

Delivery times vary based on your location:

  • Orders usually takes from 4-6 business days

Note: Delivery times are estimates and may vary due to unforeseen circumstances.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number (if applicable). Use this to track the status of your shipment.

5. Issues with Delivery

If there are any issues with your delivery, such as delays or damaged items, please contact us immediately at:

6. Undeliverable Packages

If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange redelivery. Additional shipping charges may apply.

7. Changes to the Shipping Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

For any questions about our shipping policy, contact us at eg.mesc@gmail.com.